Requesting academic documents
Academic documents can be received one of two ways:
Hard copy
Any hard copy documents will be posted to your preferred address as entered at the time of your request. We post to addresses both within New Zealand and overseas. Postage rates will be included at the time of your request.
Your request will be reviewed and response time will be dependent on year of study.
Digital copy
If you order a document to be received digitally, it will be uploaded into the My eQuals platform and a user account will be created for you with the email address provided at the time of request.
Document types
The request portal is designed to allow you to request and pay for any of the following academic documents based on your current or former enrolment status.
An academic transcript is a formal record of your studies at Media Design School. Each course undertaken at Media Design School will appear on a unique document.
This document includes:
- All recorded final grades for each relevant study period
- Any Course Credit, Credit Transfer or Recognition of Prior Learning attained
- Grade point average
- This will update at each request dependent on subjects undertaken and graded. GPA will only be final once you have completed your course.
- Grade point average is only available for Degree Programmes
- Grade scale relevant to Programme
Note: Before placing an order for an official academic transcript, please understand that only finalised grades will appear. This will not include grades for a study period that has yet to be completed.
Processing and receiving your documents
Current students
If you are currently undertaking study with Medis Design Schooland have yet to graduate, you are eligible to receive an interim transcript. This will show all completed components as part of your programme.
Graduating students
Students are reviewed against the programme rules by their Program Director. Once approved, you will automatically receive a completion letter via your email and final transcript of records digitally via My eQuals.
Graduands’ physical copy of your certificate will be issued at your graduation ceremony, or posted to you if you elect to graduate in absentia.
Former students
For students who have graduated or withdrawn from studies before January 2019, the length of time to source these documents from our archives will vary.
We will contact you if we are unable to source your records.
Frequently asked questions
My eQuals platform is used across both Australia and New Zealand to allow education providers to verify academic documents online for students and give them the ability to share and view their certified documents.
If you require a confirmation of enrolment letter or other documents that are not listed on the portal, they can be provided by Student Admin, kindly email: studentadmin@mediadesignschool.com
You can use the request portal to request a new copy of your:
- Academic Transcript
- Certificate
Documents on My eQuals can be shared with any third party of your choosing, including other providers, prospective employers and immigration for visa applications. Documents can be emailed using a secure link directly from the platform.
All documents on My eQuals are automatically verified by Media Design School. For more information, see here.
You can link multiple My eQuals accounts together to access all documentation from prior studies. Once logged in, go to your profile settings and select education provider accounts and search for the relevant provider.
If you have changed your legal name since you have started studying or since you graduated and need your documents to be reissued, you will need to apply to change your contact details before submitting your request for documents. Submit a MDS change of details form along with the relevant supporting documentation to Student Admin (studentadmin@mediadesignschool.com). Once you have been notified that the change of name is approved, please submit your request for documents via the portal.